Science of Decision Making Across Human Activity
The Science of Decision Making Across the Span of Human Activity. Author | Editor: Wright, N. (University of Birmingham & Carnegie Endowment for International Peace) & Astorino-Courtois, A. (NSI, Inc). The US is affected by the decisions of highly diverse actors, ranging from individuals, to groups (e.g. Violent Extremist Organizations; VEOs) to large and sophisticated […]
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Dignity is the Key Metric for Customer Service
Why Dignity is the Key to Customer Service. By Tom Rieger. Taking another look at what it means to treat customers with dignity and how it benefits your business. For the last several decades customer service has cycled through an evolution of different metrics, all focused on measuring if the customer is happy. It started […]
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Megacities: Socio-cultural Analysis Dhaka, Bangladesh
SMA Megacities: Deep Dive Application of two socio-cultural frameworks to a flood event in Dhaka, Bangladesh. Author | Editor: Bragg, B,, Brickman, D., Canna, S. & Desjardins, A. (NSI, Inc). The Strategic-Multilayer Assessment (SMA) Megacity Reconnaissance, Surveillance, and Intelligence (M- RSI) project seeks to aid United States Pacific Command (USPACOM) in understanding socio-cultural dynamics within […]
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Holistic Engagement Activities Ranking Tool (HEART)
Holistic Engagement Activities Ranking Tool (HEART) — A Multi-criteria decision tool to assist in planning and tracking steady state security assistance and engagement activities. Author | Editor: Astorino-Courtois, A. (NSI, Inc). More than ever, United States Government (USG) activities are planned and implemented in an atmosphere of shrinking budgets, high expectations and intense scrutiny at […]
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Stability Modeling (StaM) Analysis of Nigeria
Stability Model Users’ Guide: Incorporating StaM Analysis of Nigeria for Illustration. Author | Editor: Bragg, B., Brickman, D., Desjardins, A., Popp, G. & Polansky (Pagano), S. (NSI, Inc). Over the past decade the United States Government has recognized the importance of obtaining a rich contextual understanding of the operating environment, specifically focusing on the human […]
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Barriers to Civil Order in Palestinian Security Sector
The Palestinian Security Sector in the West Bank: Current Functions, Actvities, and Internal Barriers to the Provision of Civil Order. Author | Editor: Desjardins, A., Polansky (Pagano), S., Popp, R. & Rieger, T. (NSI, Inc). The origins of the Palestinian security sector can be traced to the 1993 Oslo I Accord, which established divisive security […]
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Israeli-Palestinian West Bank Cross Border Issues
The Dynamics of Israeli and Palestinian Security Requirements in the West Bank—Cross-border activities, sovereignty and governing legitimacy. Author | Editor: Astorino-Coutois, A., Bragg, B. & Key, K. (NSI, Inc). This report presents insights from an analysis of a conceptual map, or qualitative loop diagram that relates Israeli and PA sovereignty and legitimacy in the West […]
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The Applied Critical Thinking Handbook 7.0
The Applied Critical Thinking Handbook 7.0. Author | Editor: TRADCOC G2. The premise of the program at the University of Foreign Military and Cultural Studies (UFMCS) is that people and organizations court failure in predictable ways, that they do so by degrees, almost imperceptibly, and that they do so according to their mindsets, biases, and […]
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Subject Matter Expert (SME) Assessment of ISIL
Multi-Method Assessment of ISIL in Support of SOCCENT: Subject Matter Expert Elicitation Summary Report, July – November 2014. Author | Editor: Canna, S. & Rieger, T. (NSI, Inc). From July through November 2014, NSI conducted a Subject Matter Expert (SME) Elicitation study to gather insights from interviews, panel discussions, seminars, and personal communications with over […]
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NAS Space Defense and Protection Project
Dr. Allison Astorino-Courtois was selected to serve on the National Academy of Sciences’ National Security Space Defense and Protection project. The approximate start date for the project is December 15, 2014. The project is sponsored by the Office of the Secretary of Defense and Office of the Director for National Intelligence. Two reports will be issued: Report 1 […]
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