Transactional Communication Model

Authors: Dr. Belina Bragg (NSI, Inc.); Dr. Asya Cooley (Oklahoma State University); Dr. Skye Cooley (Oklahoma State University); Dr. Sara Kitsch (Monmouth College); Dr. Robert Hinck (Monmouth College)

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Introduction

This report supported SMA’s Integrating Information in Joint Operations (IIJO) project. For additional speaker sessions and project publications, please visit the IIJO project page.

This report presents a model for understanding the core communication process, and elaborates on mechanisms to strengthen it. We begin with an overview of the core communication process itself then discuss where and how factors internal and external to the communication process can influence the effectiveness of message transmission and interpretation. As the theoretical foundations of the model are covered in a companion IIJO Quick Look, “The Development of Communication Models,” in this report, we have kept the theoretical section to brief definitions of the key terms.

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This report supported SMA’s Integrating Information in Joint Operations (IIJO) project. For additional speaker sessions and project publications, please visit the IIJO project page.