Transactional Communication Model

Authors | Editors: Bragg, B. (NSI, Inc.); Cooley, A. (Oklahoma State University); Cooley, S. (Oklahoma State University); Kitsch, S. (Monmouth College); Hinck, R. (Monmouth College)

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Introduction

This report presents a model for understanding the core communication process, and elaborates on mechanisms to strengthen it. We begin with an overview of the core communication process itself then discuss where and how factors internal and external to the communication process can influence the effectiveness of message transmission and interpretation. As the theoretical foundations of the model are covered in a companion IIJO Quick Look, “The Development of Communication Models,” in this report, we have kept the theoretical section to brief definitions of the key terms.

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